Our Customer Promise

A commitment for generations

The Best Warranties on the Market

Investing in new windows and doors is a significant and enduring choice. NorDan embraces an elevated responsibility by introducing the Customer Commitment – the most robust assurances in the market for windows and doors. NorDan's windows and doors are not just products; they are a testament to trust, promising enduring quality experienced every day for many years. Proudly presenting the market's finest guarantees through our customer commitment, NorDan is dedicated to delivering tailored, high-quality products that meet your unique needs.

Choosing new doors and windows involves a comprehensive understanding. At NorDan, we strive to simplify the selection process by being the best in all the aspects that matter to you as a customer.

The customer commitment is designed to provide clarity on what you receive when opting for NorDan solutions. It is about instilling confidence that skilled individuals stand behind each NorDan delivery, ensuring every customer's satisfaction and the longevity of each product.


NorDan employs Protim P-Vac 11 for wood treatment, enhancing its lifespan and dimensional stability while protecting against fungus and rot. N-Tech products adhere to VOC requirements for emissions. The exterior aluminium components, either anodised or powder-coated, ensure longevity. A fully equipped N-Tech wood product, vacuum-impregnated and aluminium-coated, guarantees a long life with minimal maintenance needs, offering environmental and financial benefits. Rigorous wear and durability tests in NorDan's laboratory, combined with acceptance controls, assure the quality and longevity of fittings.

The provided information on expected normal life assumes adherence to NorDan's recommendations for assembly, surface treatment, maintenance, and use.

Dedicated Service Team for Exceptional Customer Service

At NorDan, we believe that providing excellent customer service is essential to our success. That is why we have invested heavily in building a team of professionals who are committed to ensuring that our clients receive the best possible service.

Our highly experienced Service Department is ready to assist with any inquiries. Our Service Department is staffed by a team of highly trained professionals who possess the knowledge and expertise to answer any questions you may have and provide the support you need.

Moreover, our site technicians are made up of expertly skilled professionals who are devoted to meeting our clients' needs. They are dedicated to ensuring that our projects are completed to the highest possible standards. At our company, we believe that our people are our most valuable asset, and we are proud to offer our customers access to a team of professionals who are committed to providing exceptional service.


Customer Journey